We collect what kind of information?
The privacy laws in Australia apply to the collection of personal information. A person’s personal information can include:
- Their name.
- Email address.
- Credit card details.
- Demographic information about them (such as their postcode and age).
- Other news of a personal nature.
Personal information is collected when you register or visit certain parts of a website where you can provide content, suggestions, or participate in interactive online activities (such as community postings, polls, chat, games, or bulletin boards). You do so at your own risk when you disclose personal information online, though we strive to protect user information and privacy.
As well as collecting personal information, we also use non-personal information on the Website, such as a cookie. You will not be personally identified if the company collects your IP address or uses ‘cookies’. You will find more information about IP addresses and cookies in the section below.
What do we do with your info?
Personal information is used to fulfil orders and provide feedback (to the extent of what’s described when users provide it), process e-commerce transactions, or contact you about products or services.
Email addresses won’t be posted on our Website. We will notify you before dispatching your personal information on the Website, and you will have the option to prevent it.
To process an e-commerce transaction on the Website, if you provide your credit card information, we will provide that information to participating merchants. We aren’t usually the ones that handle what merchants may do with that information. We may occasionally make our mailing list available to carefully selected companies whose products or services may interest you. Please let us know when ordering by phone or in writing to avoid receiving offers from these other companies.
Is your personal information secure with us?
Despite our best efforts, we cannot guarantee that the personal information you provide on the Website will remain secure in every circumstance. Firewalls are gatekeepers for our system, routing all incoming encrypted details through them. It is only allowed to pass through the firewall data that contains the appropriate authorization. To detect suspicious activity attempts to pass the firewall are constantly monitored.
What are the uses of IP addresses and cookies?
We also use aggregated information (which refers to data recorded in any form about many individuals) when the individual’s identity is unknown. The information may be used to describe our user base to current or potential partners, investors, or advertisers, to make recommendations to other Users of our Website regarding market needs and preferences, or to understand and respond to market needs and importance after a survey.